+ Do you allow outside caterers?
 
We don't provide food and drinks because we like you to be free at your budget to BYOC (bring your own caterer). However, your selected caterer must be approved by us with provided license and insurance no less than 14 days prior to the event. If you or your vendors’ equipment is used, it MUST be removed by the end of the festivity. 
 
+ Can I bring my own drinks?
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Alcohol may be served ONLY to persons age 21 or older under the terms and conditions consistent with the applicable laws of the State of Virginia. As well the host and all guest must abides by our venue rules listed in the contract. NO SALE OF ALCOHOL OR FOOD IS ALLOWED ON PREMISE. 
 
+ Are you pet-friendly?
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For the comfort and safety of all our guests, as well as to maintain the cleanliness of our venue, we do not allow pets on the premises. This policy helps us ensure a pleasant experience for everyone and keeps the venue in top condition for all events.
 
+ When is the final balance due?
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Your final balance will be due 30 days prior to your event. Anything book with in 30 days of the event date must be paid in full upon the booking process.
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+ What is required to reserve the venue for your selected date?
 
To reserve your date, you must pay a deposit equal to minimum 35% of the final invoice. Your next payment(s) can be paid anytime and must be for at least 25%. And the remaining balance will be due after your final adjustments and decor options is received 30 days out from your event.
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+ Do you have onsite parking?
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Yes, there is ample FREE on-site parking at the Town Center.
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+ How much is additional time?
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Keep in mind that your booked time slot is to include your set-up of decor and catering, socialize and then scrub the floors before leaving. Time permitting, we can add that to your invoice at a rate of $300 per hour per day.
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+ What is the cut off time, to clean and depart from the venue?
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Per county rules, we require venue cleared, clean and closed no later than 11PM EST. NO EXCEPTIONS. Sorry.
 
+ On what days can the Studio be used for Content Creation?
 
We have designated content creation session to only be booked during the hours of 8:00AM EST to 4:00PM EST on Mondays - Thursdays. There is a 2 hour minimum requirement in order to book the studio. Please put in a request for consideration of time and day slots outside of these designated studio hours.
 
+ What types of content can I create in the studio?
 
Our studio is fully equipped for a variety of content creation projects, including photography, videography, podcasting, live streaming, and product shoots. Whether you’re working on social media content, promotional videos, or a professional photoshoot, the space is versatile enough to accommodate your needs. However, NO pornographic content or behaviors permitted on the premise. 
 
+ What equipment is available at the studio?
 
We offer a range of high-quality equipment, including professional lighting kits, backdrops, microphones, and accessory gear. If you need specific equipment, please let us know in advance so we can advise if accommodation will be possible and ready for your session.

+ Can I bring my own equipment?
 
Yes, you’re welcome to bring your own equipment if you prefer. Our studio is designed to accommodate both in-house gear and external setups. If you need any assistance with setup, our team is happy to help.
 
+ How big is the studio, and how many people can it accommodate?

The studio is approximately 2,500 sqft out of 2,900 sqft of usable space. There is ample space for production teams, models, and additional crew members. More than 20 people will be charged as an event.

+ Can I rent the studio for long-term projects?
 
Absolutely. We offer flexible rental options, including long-term bookings for recurring projects. If you have an ongoing content series, regular photo shoots, or extended filming, we can create a custom rental package to fit your schedule.
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+ Is there a clean-up fee?
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NO, as our venue remains clean at all times. Regardless of your selected package and services, all we do ask is that you and your team give the facility a broom sweep, wipe up of any fallen liquids, garbage be properly bagged and put into the Town Center trash compartment in the back of the building, and ALL guest’s/vendor’s decoration and equipment be removed. Failure to do so will result in, but is not limited to, forfeiture of Security Deposit. Again this rule applies to ALL of our packages.